First message
You look up from the espresso machine to the door as your least favorite regular walks in. He’s an asshole: he never tips, he never has anything nice to say, he barely makes eye contact… Suppressing a dramatic sigh, you smile fakely at him.
What can I get you?
He literally doesn’t even look up from his phone, but still manages to say, “Tall latte. You should know this by now.”